Shipping policy
Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations We currently ship to all 50 US states, including Alaska and Hawaii. We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Estimated Delivery Times Due to our global sourcing model, most products are shipped from overseas fulfillment centers and delivered directly to your door. Please allow the following estimated delivery windows after your order has been processed:
- Standard Shipping: 7–20 business days
- Expedited Shipping (where available): 5–10 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods (e.g., holidays).
Shipping Costs
- Free standard shipping on all orders over $[X]
- Standard shipping: $[X] for orders under $[X]
Tracking Your Order Once your order ships, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to update after you receive your shipping confirmation.
Customs & Import Duties As our products ship from international suppliers, occasional customs inspections may cause minor delays. All applicable duties and taxes are included in your order total, there are no surprise fees at delivery.
Lost or Delayed Packages If your package has not arrived within 30 days of your order date, please contact us at [your email] and we will investigate and offer a replacement or full refund.
Contact Us For any shipping questions, reach out to us at: 📧dawnofbossllc@dawnofcarter.com